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Account & Data Deletion

This page explains how to delete your account and associated data for apps published by Athnexa Sports Technology: IceTrack, BladeIQ, QuickFlow Soccer, and Quick Hands Hockey. Because our apps handle data differently, please find your app below.

IceTrack

IceTrack supports optional accounts (email, Sign in with Apple, or Sign in with Google) and can back up your teams, rosters, games and statistics to the cloud.

You can delete your IceTrack account yourself, from inside the app:

1. Open IceTrack and tap the menu button in the top-right of the home screen.
2. Tap Settings.
3. Scroll to Account and tap Delete My Account.
4. Confirm. Deletion is immediate and permanent.

This removes your sign-in and every organization, season, team, player, opponent, game, tracked event and shift record synced to your account. Games saved only on your device are not affected by this — uninstalling the app removes those.

If you can't reach the app — for example you've already uninstalled it — use the Request deletion section below instead.

Quick Hands Hockey

Quick Hands Hockey supports optional user accounts (Sign in with Apple, Google, or Unity) and can store your gameplay progress and profile in the cloud. To permanently delete your account and all associated cloud data, submit a request using the instructions in the Request deletion section below.

BladeIQ and QuickFlow Soccer

These apps do not use accounts, and they do not store your personal data on our servers. All app data — including your settings and session history — is stored only on your device. To delete this data, simply uninstall the app from your device. There is no server-side account or data for us to remove.

If you have questions or would still like to submit a formal request, you may contact us using the instructions below.

Request deletion

To request deletion of your account and associated data, please email us at:

privacy@athnexa.com

Subject line: Account Deletion Request

To help us locate and process your request, please include:

• The app you are using (IceTrack, BladeIQ, QuickFlow Soccer, or Quick Hands Hockey)
• For IceTrack: the email address you signed in with, or the sign-in method you used (Apple / Google)
• For Quick Hands Hockey: your username, and the sign-in method or email address associated with your account (if applicable)
• A short statement confirming that you are requesting deletion of your account and data

What happens when your account is deleted

Once we receive and verify your request:

• Your account will be permanently deleted.
• Your associated profile information and cloud-saved app data will be removed.
• We complete verified deletion requests within 30 days.

Data we may retain

We may retain a limited amount of data after account deletion only where we are required or permitted to do so for legal, security, fraud-prevention, tax, or billing purposes. Any such data is kept only for as long as necessary to meet those obligations and is then deleted.

Subscriptions

Deleting your account does not automatically cancel any paid subscription. Subscriptions are managed by the app store you purchased through and must be cancelled separately:

• Apple App Store: Settings → your name → Subscriptions
• Google Play Store: Play Store → Profile → Payments & subscriptions → Subscriptions

Important

Account and data deletion is permanent and cannot be undone.

If you have any questions about this process, please contact us at privacy@athnexa.com.